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FAQ

FAQ

Did you know that your air conditioner can clean your air?

LG's unique plasma air purifying system not only reduces microscopic contaminants and dust, but also filters house mites, pollen and even pet fur to ease allergy and asthma symptoms. It also eliminates bad odour by trapping odour particles.

Why does my air conditioner ice up?

If the air conditioner is operated constantly below 20ºC, this can cause the indoor unit to freeze or ice up. The optimum comfort temperature is 23ºC, but this can vary between individuals.

Why is my room not feeling cool/hot?

Ensure that all the windows and doors are closed to ensure that the set temperatures will be attained with high efficiency.

Why is my remote not working?

Check that the batteries are working, otherwise have them replaced.

Why is my air conditioner leaking water?

Either the indoor unit is defrosting due to the unit icing up at too low a temperature, or the condensate drain pipe is blocked, or the pipe has sprung a leak.

Why is my air conditioner not working?

Check that the plug, or circuit breaker on the DB board, is switched on.

If your question is not answered here...

Please contact us via email on This e-mail address is being protected from spambots. You need JavaScript enabled to view it , and we will get right back to you.  Thank you.

Products

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Midwall Split Plasma

Midwall Split Plasma

Heating & Cooling Sizes available: 9000, 12000, 18000, 26000, 30000, 36000 BTU

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Midwall Split (Standard/Non-plasma)

Midwall Split (Standard/Non-plasma)

Cooling Only, and Heating & Cooling Sizes available: 9000, 12000, 18000, 26000 BTU

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Window Wall

Window Wall

Cooling Only, and Heating & Cooling Sizes available: 9000, 12000, 18000, 24000 BTU

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Inverter Rooftop Unit

    Heating & Cooling Price on application

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Inverter In-Ceiling Hideaway

    Single-phase sizes available: 18000, 24000, 30000 BTU Three-phase sizes available: 36000, 42000, 48000, 60000 BTU

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Inverter Ceiling Cassette Split

Inverter Ceiling Cassette Split

Single-phase sizes available: 18000, 24000, 30000 BTU Three-phase sizes available: 36000, 48000, 60000 BTU

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Inverter Underceiling Split

Inverter Underceiling Split

Three-phase sizes available: 36000, 48000, 60000 BTU

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Artcool Slim Inverter Type

Artcool Slim Inverter Type

Mirror or Silver PanelHeating and CoolingSizes available: 9000, 12000, 18000, 24000 BTU

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Midwall Split Inverter (Plasma)

Midwall Split Inverter (Plasma)

Heating & Cooling Sizes available: 9000, 12000, 18000, 24000 BTU

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